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Lifeways has achieved a remarkable double win at the LaingBuisson Awards, claiming top honours in the Excellence in Specialist Care and Excellence in Supported Living categories. These awards recognise Lifeways’ commitment to transforming mental health support and promoting innovation in supported living.
Lifeways’ Mental Health Division has pioneered a model dedicated to supporting individuals with complex mental health needs, including those with personality disorders and forensic histories. Their success in the Specialist Care category is underpinned by their rigorous assessment processes, led by their Quality and Practice Team. This team, comprising mental health professionals, registered nurses, social workers, and occupational therapists, collaborates closely with individuals and their support networks to tailor personalised care. The judges hailed their approach as “exemplifying excellence.”
By adopting therapeutic optimism and a proactive approach to risk, Lifeways is redefining the reliance on in-patient care. Their focus is on enabling individuals to transition safely into the community in a less restrictive environment, fostering autonomy and recovery.
Lifeways’ efforts have gained the confidence of Responsible Clinicians and Forensic teams, showcasing the care sector’s ability to support even the most complex cases in community settings. This achievement demonstrates how collaboration and person-centred approaches can bring about meaningful change.
In the Supported Living category, Lifeways’ effective use of Radar Healthcare’s risk, quality, and compliance platform stood out. The system’s real-time analytics and behavioural insights have been instrumental in improving care delivery. By identifying triggers and early warning signs, staff can implement targeted interventions and demonstrate governance to regulators.
Radar Healthcare’s customisable features have enhanced Lifeways’ operational efficiency, allowing recovery support workers to escalate risks directly to key managers. This proactive approach has improved oversight of incidents and trends, such as emergency service use, ensuring timely responses.
Lifeways also developed the Apartment Environment Challenge within Radar Healthcare, enabling support workers to report housing-related issues. This innovative tool has led to an 80% reduction in challenges like hoarding, further improving living conditions for service users.
Rhian Bulmer, Chief Partnerships Officer at Radar Healthcare, said:
“We are delighted that the data provided by Radar Healthcare has advanced Lifeways’ organisational objective to work positively with individuals at significant risk and support some of the most vulnerable in our society. We are proud to support our partners in their work, providing care to those most in need.”
Gareth Roberts, Director of Quality at Lifeways, commented:
“Radar Healthcare has been a game-changer for Lifeways since we introduced it in 2022. It has provided us with incredible insights, across our UK-wide services, which have shaped our improvement journey.
It has made it possible to help us manage risks, achieve compliance across a range of metrics and improved our real-time oversight of everything from accidents and incidents, to safeguarding and medication – all in one place. It has given us a powerful way of reporting on our performance and compliance to regulators and stakeholders and was one of the key components of our award submission.
Not only this, but they are a great team to work with.”
For further information, visit www.radarhealthcare.com.
